# RACI Matrix **Purpose.** Removes ambiguity about who does what. For every significant governance activity it names exactly one accountable party, so decisions have an owner and gaps become visible before they become incidents. **When to use it.** Agree it when you stand up the operating model, and revisit whenever roles change or an escalation reveals that nobody owned something. **How to use it.** Fill it in a room with the actual people, not in a document sent round for comment — the value is in the argument about who is accountable. Enforce one A per row. If two functions both claim accountability, you have found a problem worth resolving now rather than during an incident. --- ### Legend | Letter | Meaning | |---|---| | **R** | Responsible — does the work | | **A** | Accountable — answerable for the outcome (**exactly one per row**) | | **C** | Consulted — input sought before the decision | | **I** | Informed — told after the decision | ### Matrix Columns are illustrative roles. Replace with your own. | Activity | Board | Committee | Gov Lead | Data Owner | AI Owner | ML Team | Legal/DPO | Security | Audit | |---|---|---|---|---|---|---|---|---|---| | **Strategy & mandate** | | | | | | | | | | | Approve governance charter | **A** | R | R | C | C | I | C | C | I | | Set risk appetite | **A** | R | C | C | C | I | C | C | I | | Approve frameworks & policies | I | **A** | R | C | C | C | C | C | I | | **Inventory & classification** | | | | | | | | | | | Maintain AI inventory | I | I | **A** | C | R | R | I | C | I | | Classify AI system risk tier | I | C | **A** | C | R | C | C | C | I | | Maintain data asset register | I | I | **A** | R | I | C | C | C | I | | **Risk** | | | | | | | | | | | Screen for prohibited practices | I | C | **A** | I | R | R | C | I | I | | Complete AI risk assessment | I | C | C | C | **A** | R | C | C | I | | Accept residual risk (high-risk) | I | **A** | R | C | C | I | C | C | I | | Maintain risk register | I | C | **A** | R | R | C | C | C | I | | **Build & deploy** | | | | | | | | | | | Approve data for training | I | I | C | **A** | C | R | C | C | I | | Produce model documentation | I | I | C | I | **A** | R | C | I | I | | Approve deployment (high-risk) | I | **A** | R | C | R | C | C | C | I | | Design human oversight | I | C | C | I | **A** | R | C | I | I | | **Third party** | | | | | | | | | | | Assess vendor AI risk | I | I | C | C | C | C | C | **A** | I | | Negotiate AI contract terms | I | I | C | C | C | I | **A** | R | I | | **Operate** | | | | | | | | | | | Monitor performance & drift | I | I | C | I | **A** | R | I | C | I | | Manage AI incidents | I | C | R | C | R | R | C | **A** | I | | Report serious incident to authority | I | C | R | I | C | I | **A** | C | I | | **Assurance** | | | | | | | | | | | Report to board | **A** | R | R | I | I | I | C | C | C | | Independent assurance | I | C | I | I | I | I | I | I | **A** | ### Validation Before you sign it off, check: - [ ] Every row has **exactly one A**. Two means nobody. - [ ] Nobody is A on so many rows that it is not credible. - [ ] Every A has the authority and budget to actually deliver. - [ ] Rows with many Cs are reviewed — over-consultation is how decisions stall. - [ ] Each named role has a real person behind it today. > **The test that matters** > Pick a row and ask the person marked A to describe what they would do if > it went wrong tomorrow. If they cannot, the matrix is aspirational. --- ## Adaptation notes - **Small organisations:** Collapse to four columns — Exec, Governance Lead, Delivery, Independent review. One person may hold several, which is fine as long as the accountability split is conscious and written down. - **Three lines of defence:** Keep first line (own and manage), second line (challenge and advise), and third line (assure) strictly separated in the A column. The same function should never both perform and assure an activity. - **Federated / multi-entity:** Add a column per entity, or produce one matrix per entity with a shared group-level row set, so local accountability is explicit. --- *From the [Open Data & AI Governance Kit](https://lsdeva.github.io/governance-kit/). Licensed [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/) — free to use, adapt, and share with attribution.* ***Not legal advice.** Adapt to your jurisdiction, sector, and risk appetite, and have qualified counsel review anything material.*